What's New
What's New

Caring with Empathy

Caring with Empathy

Empathy drives our service philosophy. We always look at things from the perspective of our passengers to understand their feelings and thoughts. Every enhanced facility and every staff training programme is designed with our passengers’ needs in mind. We hope you can experience our caring service.

Videos


Old Lady with Dementia – kindness remembered

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Fainting Mother – AED in every station

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Engineer Parents – designing smart journeys

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