What's New
What's New

Let's Hear Your Voice

Your opinions are crucial to improving our service. We proactively listen to the voices of our passengers, understand your needs and expectations, and thereby provide a more enjoyable travel experience for every passenger.

This time we will meet you and listen to your opinions in the Tung Chung Line, Airport Express, Disneyland Resort Line and High Speed Rail.

In the fourth quarter, we will meet you at the following stations:

Location
Date
Time
Olympic Station
Concourse (unpaid area)
5/12 (Thu) 5:00pm – 8:00pm
Kowloon Station
Concourse (unpaid area)
6/12 (Fri) 5:00pm – 8:00pm
Hong Kong West Kowloon Station
B1 Concourse (unpaid area)
9/12 (Mon) 4:00pm – 7:00pm
10/12 (Tue) 9:00am – 12:00pm


Please join us and share your opinions on the following aspects:

  • Station Facilities
  • Staff Services
  • Train Services
  • Passenger Information
  • Air Conditioning/ Ventilation

 

From 2 -11 December, you can also scan the QR code and share your opinions online.