Keep Cities <b class="d-inline-block">Moving Sustainably</b>
About This Website
We adopt a combined approach to disclose our sustainability management and performance, which consists of the Sustainability Website (the “Website”) and the annual Sustainability Report (the “Report”). The Website and the Report, complementing information available from other publicly accessible information, outline how we integrate sustainability into our business strategies and decision-making processes.
The Website discloses long-standing information, such as our management approach to key sustainability issues. The Reports provide annual updates on our sustainability-related initiatives, performance and achievements, as well as our climate-related and nature-related disclosures.
Chairman's Message
We focus on three environmental and social objectives: Social Inclusion, Advancement and Opportunities, and Greenhouse Gas Emissions Reduction, and set 43 key performance indicators for 2024 spanning 10 focus areas. Our dedication to sustainability resonates in our enduring commitment to the railway network. With 45 years of solid experience, I am confident that we can embark on a sustainable journey of growth and prosperity alongside Hong Kong and the communities we serve.
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Dr. Rex Auyeung Pak-kuenChairman
CEO’S Message
We consistently achieve world-class performance. Despite challenging economic conditions, 2024 was a year of accomplishments. As we celebrate 45 years of togetherness, I am confident that we will leverage our solid foundations to continue to provide world-class and sustainable services, continuing to grow alongside Hong Kong and foster community ties. Together, we will strive to “Go Smart Go Beyond” in serving the communities.
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Dr. Jacob Kam Chak-puiCEO
MTR’s Environmental and Social Objectives
MTR is committed to embedding environmental, social and governance (“ESG”) considerations into our business and operations to create long-term value for all of our stakeholders. MTR has set forth three priority areas, to advance our Environmental and Social Objectives, while supporting the United Nations Sustainable Development Goals.
Social Inclusion
MTR aims to foster social inclusion, promote equality and make a positive impact on the communities we serve. Our railway system and properties are accessible for all, including the elderly, those with disabilities, people travelling with infants or toddlers and anyone who might need barrier-free access along our network.
Focus Areas
Universal Basic Mobility
Diversity & Inclusion
Equal Opportunities
Our KPIs
Advancement & Opportunities
MTR aspires to create long-term shared value by connecting our communities and business partners with advancement opportunities. We are committed to upskilling our employees, enhancing the skills and innovative capacity of our future generations and fostering sustainable growth of local enterprises in cities where we operate.
Focus Areas
Employees
Business Partners
Future Skills & Innovation
Our KPIs
Greenhouse Gas Emissions Reduction
MTR offers a low-carbon solution connecting the communities we serve. As an operator of a reliable, efficient and environmentally friendly transportation system, we are playing our part in transiting Hong Kong to a carbon-neutral city by 2050. We will also continue to incorporate green features and energy efficiency measures in our planning, design, construction and operation.
Focus Areas
Carbon Emissions
Clean Energy & Energy Efficiency
Waste Management
Green and Low-carbon Designs
Our KPIs
Our Sustainability Report
Since 2000, we have published Sustainability Reports annually to disclose and communicate our approach, strategy and performance in key aspects of sustainability to our stakeholders.
Awards and Recognition
TIME and Statista
World’s Best Companies in Sustainable Growth 2025
S&P Global
Inclusion in S&P Yearbook 2025 for the 6th consecutive year
The Hong Kong Management Association
Grand Award
Hong Kong Institute of Human Resource Management
- Grand Award of the Year
- Excellent Employer of the Year
Hearts in Transit!
A small act of kindness can profoundly impact those in need, spreading positivity across the MTR network. Deeply rooted in the community, we actively foster inclusivity and collaborate with partners to serve diverse groups, as shown in these three inspiring stories.
SEN Pathway to Dream Factory!
Can a small piece of chocolate carry a father's love for his son? It’s also symbolises the first step for SEN (Special Educational Needs) friends in pursuing their dreams! From crafting chocolate flavours, production, and packaging to customer service in the shop, Hello Cocoa’s founder, Louie, also a father, assigns roles based on individuals’ abilities, allowing them to showcase their strengths and gradually integrate into society.
Hello Cocoa is part of MTR’s 'NGO and Social Enterprise Support Programme,' which provides more than 10 NGOs and social enterprises with free station shop rentals and renovation support, enabling disadvantaged groups to build sustainable businesses and achieve their dreams.
Sustainability Indices and Ratings
