MTR’s Environmental and Social Objectives

Our Plan to Keep Cities Moving Sustainably

With our corporate purpose being to “Keep Cities Moving”, we strive to connect and grow communities with inclusive, innovative and sustainable services and have set forth three environmental and social objectives which are both material to our business and society.

Social InclusionSocial Inclusion

Social Inclusion

Advancement & OpportunitiesAdvancement & Opportunities

Advancement & Opportunities

Greenhouse Gas Emissions ReductionGreenhouse Gas Emissions Reduction

Greenhouse Gas Emissions Reduction

Social Inclusion

Universal Basic Mobility

We commit to providing access to a safe, affordable, accessible and sustainable transport system for all and ensuring our fare and other concessions target those who need them the most.

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Diversity and Inclusion

We commit to eliminating discrimination in our practices and policies and to increasing the diversity of our workforce.

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Equal Opportunities

We commit to helping excluded and underserved populations access their fair share of opportunity.

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Advancement & Opportunities

Employees

We commit to helping employees grow personally and professionally through learning and opportunities for career advancement, and to fostering their well-being.

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Business Partners

We commit to enhancing and rewarding the environmental, social and governance performance of our supply chain and increasing our spend on green procurement.

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Future Skills and Innovation

We commit to collaborating with local schools and universities, as well as startups and the technology ecosystem to foster innovation.

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Reducing Greenhouse Gas Emissions

Carbon Emissions

We commit to integrating low-carbon measures into our policies, strategies and planning as well as strengthening our resilience and adaptation to climate-related risks.

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Clean Energy & Energy Efficiency

We commit to adopting suitable energy efficiency measures in our operations and increasing the generation of renewable energy.

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Waste Management

We commit to reducing waste at source, increasing our recycling rates and upcycling our waste.

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Green and Low-carbon Designs

We commit to developing sustainable infrastructure with increased resource-use efficiency and greater adoption of clean and environmentally sound technologies.

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Our KPIs

We have developed a set of KPIs, consisting of short-, mid- and long-term initiatives, to gauge and drive our performance under the three Environmental and Social Objectives.

For details, please select the respective Environmental and Social Objectives.

Social Inclusion

Social Inclusion

Universal Basic Mobility

Universal Basic Mobility
Short- and Mid-term KPIs:
Enhancements of MTR · Care app – roll out In-station Navigation function for the whole heavy rail network for visually impaired, call-for-assistance service for hearing impaired, and automatic ramp booking service for physically impaired by 2025

Universal Basic Mobility

Universal Basic Mobility
Short- and Mid-term KPIs:
Launch / expansion of 1-2 caring initiatives in 2024

Universal Basic Mobility

Universal Basic Mobility
Short- and Mid-term KPIs:
No less than 1 million average daily passenger trips will benefit from fare concessions in 2024 # Ongoing fare concessions to different passenger sectors of the community, including Children, Students, Elderly and Persons with Disabilities. (Based on 2020 figure)

Universal Basic Mobility

Universal Basic Mobility
Short- and Mid-term KPIs:
Completion of a Safety Culture Survey for Hong Kong-based MTR employees with action plan addressing relevant insights issued within 2024

Universal Basic Mobility

Universal Basic Mobility
Long-term KPI:
100% of our new stations will be accessible (including barrier free entrances, wide gates, accessible toilet and baby care room)

Diversity & Inclusion

Diversity & Inclusion
Short- and Mid-term KPIs:
At least 25% of our Board of Directors will be women by 2025

Diversity & Inclusion

Diversity & Inclusion
Short- and Mid-term KPIs:
DEI training will be provided to managers and supervisors involved in the traineeship programme for Persons with Disabilities (PwD) or ethnically diverse in 2024

Diversity & Inclusion

Diversity & Inclusion
Short- and Mid-term KPIs:
150 DEI training events for staff will be held in 2024

Diversity & Inclusion

Diversity & Inclusion
Short- and Mid-term KPIs:
10 secondary schools with diverse student bodies will be reached out for career sharing/ job shadowing in 2024

Diversity & Inclusion

Diversity & Inclusion
Short- and Mid-term KPIs:
10% of our interns will be PwD or ethnically diverse in 2024

Diversity & Inclusion

Diversity & Inclusion
Short- and Mid-term KPIs:
Workplace inclusiveness will be enhanced in 2024 through:
- Reviewing recruitment requirement
- Enhancing accessible facilities in office buildings
- Communicating results of DEI survey with stakeholders and prioritising 3 areas for follow up actions

Equal Opportunities

Equal Opportunities
Short- and Mid-term KPIs:
HK$100 million will be spent on direct local community investment and donations from 2022 to 2025

Equal Opportunities

Equal Opportunities
Short- and Mid-term KPIs:
200,000 people will benefit from our community programmes and volunteering projects from 2022 to 2025
Advancement & Opportunities

Advancement & Opportunities

Employees

Employees
Short- and Mid-term KPIs:
At least 5 learning days will be provided to employee on average every year

Employees

Employees
Short- and Mid-term KPIs:
200+ employment and pre-employment opportunities will be provided for young talents in 2024

Employees

Employees
Short- and Mid-term KPIs:
At least 10 wellness related activities/events will be organised for employees in 2024

Employees

Employees
Short- and Mid-term KPIs:
Over 75% of our managed residential properties will sign the Heart Caring Charter and organise wellness activities to promote healthy lifestyles for employees by 2024

Business Partners

Business Partners
Short- and Mid-term KPIs:
HK$250 million will be spent on green procurement in 2025; rising to HK$350 million in 2030

Business Partners

Business Partners
Short- and Mid-term KPIs:
30+ suppliers to attend training on calculation of carbon emissions

Business Partners

Business Partners
Short- and Mid-term KPIs:
15+ supplier review audits will be conducted in 2024

Business Partners

Business Partners
Short- and Mid-term KPIs:
15+ supplier review meetings will cover ESG in 2024

Business Partners

Business Partners
Short- and Mid-term KPIs:
Conduct a preliminary survey about carbon emissions from our major suppliers by 2024

Future Skills & Innovation

Future Skills & Innovation
Short- and Mid-term KPIs:
50,000+ people will benefit from our future skills and innovation programmes (including those by MTR Academy) from 2022 to 2025

Future Skills & Innovation

Future Skills & Innovation
Short- and Mid-term KPIs:
HK$300 million+ will be invested in startups from 2022 to 2025
Greenhouse Gas Emissions Reduction

Greenhouse Gas Emissions Reduction

Carbon Emissions

Carbon Emissions
Short- and Mid-term KPIs:
200+ additional EV charging stations will be installed across office buildings, malls and station carparks by 2025

Carbon Emissions

Carbon Emissions
Short- and Mid-term KPIs:
At least 30 e-buses will be introduced by 2026

Carbon Emissions

Carbon Emissions
Short- and Mid-term KPIs:
100% of executive private vehicles will be replaced by EV or be cancelled by 2027

Carbon Emissions

Carbon Emissions
Short- and Mid-term KPIs:
50,000+ people will participate in our low-carbon initiatives in 2024

Carbon Emissions

Carbon Emissions
Short- and Mid-term KPIs:
Over 70% of our managed residential properties will collaborate with other partners to promote green lifestyles to our residents in 2024

Carbon Emissions

Carbon Emissions
Long-term KPI:
Strive to achieve carbon neutrality by 2050

Clean Energy & Energy Efficiency

Clean Energy & Energy Efficiency
Short- and Mid-term KPIs:
20% chiller energy saving expected after completing Batch 2 chiller replacement project in our stations by 2026

Clean Energy & Energy Efficiency

Clean Energy & Energy Efficiency
Short- and Mid-term KPIs:
Around 20% chiller energy saving expected after completing chiller replacement programme in Headquarters in 2024 as compared with 2019

Clean Energy & Energy Efficiency

Clean Energy & Energy Efficiency
Short- and Mid-term KPIs:
Over 70% of our managed residential properties will conduct energy audit for the common areas and develop energy saving plan by 2025

Clean Energy & Energy Efficiency

Clean Energy & Energy Efficiency
Short- and Mid-term KPIs:
100% existing shopping malls (with full operation in 2022) will complete energy audit for the common areas and develop energy saving plan by 2025

Clean Energy & Energy Efficiency

Clean Energy & Energy Efficiency
Short- and Mid-term KPIs:
Conduct a programme in 4 MTR shopping malls to engage and assist tenants in identifying energy saving measures by 2025

Clean Energy & Energy Efficiency

Clean Energy & Energy Efficiency
Short- and Mid-term KPIs:
3 additional solar PV systems will be installed in depots and stations in 2024

Clean Energy & Energy Efficiency

Clean Energy & Energy Efficiency
Short- and Mid-term KPIs:
Conduct a trial project on Hydrogen Fuelled Light Rail Vehicle in 2024

Waste Management

Waste Management
Short- and Mid-term KPIs:
Over 50% of residential estates will participate in the Mulching Pilot Scheme organised by Y-Park to uplift the use of wood chips in sites’ landscaped areas by 2024

Waste Management

Waste Management
Short- and Mid-term KPIs:
8 additional water dispensers will be installed across stations in 2023-24

Green and Low-carbon Designs

Green and Low-carbon Designs
Short- and Mid-term KPIs:
1,400+ more bike parking spaces will be provided around stations and properties managed by MTR by 2025

Green and Low-carbon Designs

Green and Low-carbon Designs
Short- and Mid-term KPIs:
5% water will be saved in 2025 with 2018 level as baseline for our shopping malls

Green and Low-carbon Designs

Green and Low-carbon Designs
Short- and Mid-term KPIs:
Review and update contract specification to promote the use of low-carbon concrete in new railway projects by 2024

Green and Low-carbon Designs

Green and Low-carbon Designs
Long-term KPI:
100% future new stations & new residential development projects will aim to attain BEAM Plus Gold or above certification